Monai Creations does not exchange or refund for change of mind.

We will happily exchange or refund any product which is damaged or does not match the description of what you ordered.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at info@monaicreations.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipping costs are non-refundable.

If you receive a refund, the cost of shipping will be deducted from your refund.

You are responsible for covering any shipping and customs fees.

We recommend using a traceable shipping service, as we will not hold ourselves accountable for lost packages.

You can always contact us for any return question info@monaicreations.com